Portuguese Renal Foundation – Portuguese Renal Foundation

Provide hemodialysis treatment in line with the current best standard of care.
Promote adherence to treatment.

Establish communication channels with local organisations.
Promote health and prevent disease.

Our quality policy:

Our quality policy is built around four distinct pillars: Biological / Psychological / Social / Community. These four pillars are continuously driven by their engine, “Continuous Improvement”.

BIOLOGICAL Pillar:

Provide hemodialysis treatment in line with the current best standard of care. Promote adherence to treatment.

PSYCHOLOGICAL Pillar:

Promote the development of skills for people with CKD and healthcare professionals. Assess service satisfaction. Promote employee participation in process improvement.

Promote the psychosocial development and social inclusion of people with CKD. Educate and inform on patients’ rights and duties. Involve caregivers in all activities. Support the social inclusion of disadvantaged groups.

COMMUNITY Pillar:

Establish communication channels with local organisations. Promote health and prevent disease. Develop FRP’s social and environmental responsibility. Certify services and continuously improve their processes.

Mission

The Portuguese Renal Foundation’s mission is to provide comprehensive care for people with chronic kidney disease as biopsychosocial beings.

Vision

The Portuguese Renal Foundation’s services are based on the principles of humanity and dignity.

Values

Quality in treatment and care, ensuring the highest standards of outcomes and service delivery.

Quality objectives

The Portuguese Renal Foundation defines its overall objectives in both operational and quality management areas.

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Promote the psychosocial development and social inclusion of people with CKD.
Educate and inform on patients’ rights and duties.

Promote the development of skills for people with CKD and healthcare professionals.
Assess service satisfaction.

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